Personal information is defined as any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, as well as biometric data such as a photo or a fingerprint or a signature.
Information we may collect
As you interact with and use our website or our mobile applications as identified above, we may collect certain personal information as follows:
- Information that you provide us by completing forms on our website such as contact forms, material download forms, event sign-up forms, support request forms, information request forms. This information typically includes contact details such as first name, last name, email address, and phone number.
- Information that is collected passively using our website or mobile applications, such as IP address, location, device or browser used, source, keywords searched, and activity on website.
- Information that is provided to us by third parties you interact with such as Google Play Store, Apple App Store, Google Analytics, Google Maps, Facebook Pixel, etc.
How we use this information
The information that we may collect as detailed above is used strictly for the following purposes:
- Getting in touch with you if you requested so or expressed interest in a specific product, service or piece of content
- Providing you with support if you requested so
- Understanding your requirements, needs or interests with the purpose of improving our products and services and content delivery platforms
- Sending you information on products or services you expressed interest in
- Advertising using retargeting
Information we do not collect
As you interact with and use our mobile applications you may capture and process images, documents, and any other information. This information is relayed to the software application it is intended for whether it is developed by us or any other software developer. We do not collect or keep this information for any use whatsoever.
Protection of your information
Any information that we collect is stored on secure servers protected by reasonable industry-standard measures of security. Your information is never shared with any third party for any purpose whatsoever without your permission.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookoie. Cookies are useful because they allow a website to recognize a user’s device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.
The cookies used on this website have been categorized based on the categories found in the ICC UK Cookie guide:
- Category 1: Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
- Category 2: Performance Cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
- Category 3: Functionality Cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
- Category 4: Targeting Cookies or Advertising Cookies. These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.
A list of the cookies used on NVSSoft’s websites, including which category they fall under, is set out below.
|CloudFlare||__cfduid||The __cfduid cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information. Note: This cookie is strictly necessary for site security operations and can’t be turned off.||Category 1|
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.||Category 2|
Most web browsers allow some control of most cookies through the browser settings. However, if you select this setting, this may adversely affect your user experience of our site.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.